Modern Slavery Statement

Worker rights and anti-exploitation commitment illustrationThis Modern Slavery Statement sets out our zero-tolerance approach to slavery, forced labor, human trafficking, child labor, and all forms of exploitation. We are committed to conducting business ethically, lawfully, and with respect for human rights across our operations and supply chains. Our modern slavery commitment applies to employees, contractors, agency workers, and business partners, and it is supported by internal controls designed to identify, prevent, and address risk. We expect the same standards from every supplier and service provider.

We recognize that modern slavery risks can exist in any sector and at any stage of a supply chain. For that reason, we apply a risk-based approach that considers geography, industry, labor model, and the nature of the goods or services procured. Zero tolerance means that any confirmed instance of exploitation will be treated as a serious breach of our standards and may result in termination of the relationship, corrective action, or referral to the appropriate authorities.

Compliance team reviewing supply chain risk documentsOur governance framework supports consistent oversight of modern slavery prevention. Senior leadership reviews key risks, monitors control effectiveness, and ensures that responsibilities are clearly assigned. Training is provided to relevant teams so they can recognize warning signs such as withheld identity documents, wage deductions, excessive recruitment fees, restricted movement, or intimidation. By maintaining clear procedures and accountable decision-making, we strengthen our ability to detect and respond to modern slavery risks early.

Supplier due diligence is a central part of our approach. We assess new and existing suppliers through pre-qualification checks, contract clauses, and ongoing monitoring. Where a higher risk is identified, we may require additional evidence of labor standards, worker protections, and recruitment practices. Our supplier audits include document reviews, site visits where appropriate, and verification of corrective actions. Suppliers are expected to maintain accurate records, cooperate fully, and demonstrate continuous improvement.

Contracts require suppliers to comply with applicable labor laws and to uphold internationally recognized human rights principles. We also expect our suppliers to cascade these expectations through their own subcontractors and labor providers. In cases where shortcomings are found, we will work with suppliers to establish time-bound corrective action plans. However, if a supplier fails to show meaningful progress, we will not hesitate to suspend or end the relationship. This is an essential part of our modern slavery prevention strategy.

Supplier audit and inspection process at a facilityOur risk management process is reviewed against procurement category, country exposure, and workforce profile. We use this information to prioritize oversight and to ensure that higher-risk relationships receive more frequent scrutiny. The objective is not only compliance, but also continuous improvement in ethical sourcing and responsible business practice. Through regular reviews, we aim to keep our modern slavery statement relevant, practical, and aligned with emerging risks.

We encourage workers, suppliers, and other stakeholders to report concerns without fear of retaliation. Reporting channels are designed to support confidential escalation of suspected misconduct, unsafe conditions, or exploitation concerns. Reports may be made through internal grievance procedures, manager escalation, compliance review, or whistleblowing mechanisms where available. All concerns are taken seriously, investigated promptly, and handled with appropriate confidentiality. Retaliation against anyone raising a genuine concern will not be tolerated.

Investigations are conducted by trained personnel and follow a fair, documented process. Where allegations are substantiated, we will take prompt remedial action, which may include support for affected individuals, engagement with responsible suppliers, process changes, and disciplinary measures. We also track patterns of concern to identify systemic issues and improve preventive controls. This helps us move beyond isolated responses toward a stronger, more resilient anti-slavery framework.

Annual review is a core requirement of this statement. We review our approach at least once every year to reflect changes in legal expectations, business structure, sourcing patterns, and risk profile. The review considers audit findings, reported concerns, training completion, supplier performance, and remediation outcomes. Findings are used to update policies, strengthen controls, and set priorities for the next reporting period.

Ethical business oversight and escalation of concernsOur commitment to combating exploitation is ongoing and embedded in how we operate. We do not view this statement as a static document, but as part of a living system of governance, assurance, and accountability. By combining clear expectations, supplier audits, robust reporting channels, and annual review, we reinforce a culture where dignity and lawful conduct are non-negotiable. We will continue to improve our safeguards and strengthen prevention across every area of our business.

Ongoing modern slavery prevention and accountabilityThis Modern Slavery Statement reflects our dedication to ethical trade and responsible procurement. We expect every person connected to our business to uphold these standards and to act if they suspect wrongdoing. Through ongoing monitoring, training, and review, we seek to eliminate the risk of exploitation and protect the rights of workers throughout our operations and supply chains.

Barnes Carpet Cleaners

Modern Slavery Statement outlining zero tolerance, supplier audits, reporting channels, and annual review to prevent exploitation across operations and supply chains.

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What Our Customers Say

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4.9 (10)

Great experience with Barnes Carpet Cleaners! The cleaner was punctual, polite, and efficient. The cleaning quality was excellent, and the whole house looks fantastic. I wouldn't hesitate to recommend them.

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C

They provided fast, friendly service. The task was finished in no time and the price was very reasonable. We no longer have to deal with that inconvenience. Couldn't be more satisfied.

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J

First-class experience; the service and work were excellent. Will book again next year.

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T

Incredible cleaning results on my sofa and rug; they're spotless! The guy was lovely and super helpful on the day. Thanks a lot!

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G

Five-star service. Early arrival was communicated via phone call. She was so pleasant and made sure I knew all possibilities before agreeing on the price.

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L

Terrific cleaners! Our place was spotless, the price was the best, and they worked fast and efficiently.

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T

Excellent experience all around with Carpet Cleaning Company Barnes. The cleaner is top-notch and our home looks stunning. No job is ever too much for them. Highly recommend their services!

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K

Seamless booking, early arrival, meticulous cleaning. The office checked in before the cleaner left--couldn't ask for better service.

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P

This was my first experience with BarnesCarpetCleaners and everything went flawlessly. The website was easy to use, booking was fast, and the cleaners did a fantastic job leaving my place immaculate and smelling great.

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M

Extremely professional team who delivered an exceptionally thorough clean. The kitchen appliances sparkled and the carpets looked fantastic. Speedy service at short notice for a reasonable price.

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